Terms and Conditions

Dear Guest,

By making a deposit you are agreeing to the following Terms and Conditions, this will ensure that you receive the best service towards your booking:

Check in any time after 12 pm and Check out is before 10 am please.. We do our best to accommodate your request if we do not have a check in/ check out on the same day.)
 
50% of the rental fee is required to confirm the booking within 24 hours and is strictly non-refundable under any condition.
 
On arrival, during the registration process the pending holiday balance is payable in cash along with the security deposit. Please note the rooms will only be accessible once the registration + ID proofs are given and payment is completed..
 
A security deposit of INR 10,000 cash is taken against breakages, loss, theft and damage etc. and is refunded upon departure as long as the villa is returned in the same condition it was given.
 
If you break or dirty or damage anything in the villa. You must fix or replace or pay for it.
 
On arrival, photocopies of an ID proof must be given to us for all individuals staying at the premises. Acceptable IDs for Indian nationals are (passport, election card, pan card, driving license). Foreign nationals require photocopies of passport, Indian Visa and need to complete C forms, this is a mandatory rule set by the Government of Goa.
 
Once the booking is confirmed for 'X' number of people, no reduction in the price will be accepted if the number of individuals decreases.
 
If an extra individual are found residing in the villa, we shall deduct an extra fee per person from the security deposit for that day. The booking is only for the guests who have paid for the facilities.
 
No Smoking inside the villa please. You can smoke outside the villa in the garden area or in the balcony. We need the rooms smelling fresh for our next guest. If found we may ask you to leave the premises and security deposit will be forfeited without discussion.
 
Please Note: We have a staff quarter at Phase 1, 2, 3, 5 and 10 where the supervisors/security gaurd resides.
 
For swimming pool villas - Please note you are responsible for all individuals (including children) using the pool during your entire stay. Swimming Pool accessible ONLY between 8 am -8 pm.
 
Loud Music is not permitted at any villas. You are kindly requested not to play loud music or make loud noise between 7 pm to 7 am as this is a peaceful neighborhood.
 
Strictly no drugs or illegal substances allowed in or around the villas or any unsolicited business.
 
Any changes to your booking must be sent via email and confirmed by us. Modification by verbal communication will not be accepted.